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Privacy Policy

This policy sets out how we use and protect any personal information that you give us when you use this website. If you have any questions about this policy or do not agree with it, please contact enquiries@equidebt.co.uk before using this website.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes. This policy is effective from 1st January 2011.

What information do we collect?

You can use many parts of this website without giving us any information. However, we will ask you to enter certain information about yourself if you wish to submit an enquiry via the website or (where applicable) to access the facilities provided by this website in connection with managing your debt. The information we collect includes:

  • your name and address
  • other contact information including telephone number, email address and company details

The website does not use cookies. More information about cookies can be found at www.allaboutcookies.org.

What do we do with the information we collect?

We use this information to provide you with a better service, and in particular for the following reasons:

  • if applicable, to authorise your access to restricted areas of the website in connection with managing your debt
  • to respond to enquiries submitted by you and supply information you have requested
  • internal record keeping
  • to improve our products and services
  • to follow up as part of our customer care procedures
  • to contact you for market research purposes

We may contact you by e-mail, phone or mail, unless you have registered with the appropriate Preference Service. More information about Preference Services can be found at www.mpsonline.org.uk.

Information about our products and services

We may send you information by mail about the products and services we offer but we will only do so to supply information you have requested and in response to enquiries submitted by you. Alternatively, we may send you such information by email, unless you have asked us not to do so.
You can change your mind at any time by contacting our data protection compliance officer at enquiries@equidebt.co.uk.

Whom do we share this information with?

We will not transfer, disclose, sell, distribute or lease your personal information to third parties (other than a purchaser or potential purchaser of our business) unless we have your permission or are required by law. We will not transfer your personal information outside the European Economic Area.

How to get copies of or amend the information we have collected

You may request details of the personal information we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to our Data Protection Compliance Officer at enquiries@equidebt.co.uk.

If you think any information we have about you is incorrect or incomplete, please write or e-mail us as soon as possible. We will correct or update any information as soon as possible.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on line.

Linking

We may link to other websites which are not within our control. Once you have left our website, we cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement applicable to the website in question.

 
 
 
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